There are 3 qualities
that distinguish us from competitors
There are 3 qualities
We have vast experience
Digital Cowboy Computers was formed in 1996 on founder John Wheeler’s vision of building an IT support service and repair agency focused on unparalleled service, customized solutions, and outstanding results targeting small business owners in the Miami Valley area.
Most of our technicians in the field and in our computer stores have at least 8 years or more experience in the IT field. We pride ourselves on working with our local schools and youth with an internship program. Many of our employees have been hired through our internship programs. Our technicians range from residential computer repair techs through small business IT support technicians with dedicated experience for small business networks, security, computers, and servers. We have 15 years of experience with printers. We have over 20 years experience with small business clients unique situations. We can cover all your bases at Digital Cowboy Computers.
Our small business IT support division is dedicated to solving the problems of our local community small businesses. There is no “one size fits all” equation in the IT industry. Many IT support companies push the one size theory on all of their customers. By forcing everyone into the same size shoe, it makes management and control of IT systems easier on the company providing the service. They make these decisions at your expense. While you can argue there is nothing wrong with that theory, we can also argue that there is nothing right about it. Every customer has a unique set of circumstances, employees, and requirements to make their specific organization work. At Digital Cowboy, we look at your company as a unique individual and determine what you need to fulfill your goals without forcing you to wear a shoe that may not fit or you do not need. With Digital Cowboy, a specific client may require spending several thousand dollars to meet their goal … but a majority of them do not. We build and service custom solutions for custom clients.
REAL RETAIL LOCATIONS TO CONDUCT BUSINESS
Digital Cowboy Computers offers real retail locations to conduct business. We do not work out of our cars, our mom’s basement, or a side room at a local business.
If you ask Google, it will tell you that there are over 100 computer repair companies in the Miami Valley. If you start looking through the list, you will find an assortment of computer repair companies available to help you. However, these are not all established computer stores with 10 years of service at a physical location in your community. Many of these companies are individuals who are moonlighting with computer repair while they work a full time job. Some are high school or college kids working from their mom’s basement. Others are part-timers who are filling time between jobs working out of their cars. Many of these people offer services through Craigslist. For solid, dependable service, you want to work with an established company with a physical location in your local community.
It is easy to stand behind your work and promote client satisfaction when your reputation is tied to your company and the community that is home to your business location. At Digital Cowboy, we strive to take care of our customers and make sure they are satisfied with our service. We can’t solve every problem. We can’t fix every issue. But we can try our best and then help our customers figure out the next step to keep them satisfied with our service. When you can stand in the building and see the techs working, see them solving problems for clients, you know that you can count on them.
OUR PHILOSOPHY AND MISSION IS ALL ABOUT YOU
OUR MISSION: Provide you with excellent service at an exceptional value. We offer our services to help keep your costs down while providing you with quality support and service. We offer affordable rates, new and refurbished computers for sale, computer repair, virus infection removal.
OUR PHILOSOPHY: Digital Cowboy Computers is a local family-operated full service computer business. We are dedicated to serving small businesses and residential customers in the Miami Valley area. Questions and advice are always free. We are your partner, giving you the attention and service levels that you deserve.
WE HAVE THOUSANDS OF SATISFIED CUSTOMERS!
This is the best computer repair shop I have ever used. I’m convinced they are fair and honest, too! If you go, please tell them I sent you. Their hours are fantastic,
Friendly and efficient staff!- I always recommend this place. Joey and Tyler have been great. Although I usually have no real idea about what I’m trying to explain, they figure it out and fix it. They have never been condescend
ing ( unlike some box stores), and I don’t leave feeling like a complete idiot.
Each time I receive fast and friendly service from these guys… problems are always diagnosed properly and repaired. I’ve received service at their storefront
location and they’ve also come to my home to fix problems. I’m always satisfied with the end result.
Super happy they fixed my $4000 computer. Thanks and was much cheaper then I expected.
Totally awesome customer service that leaves you with the peace of mind your needs are met by the best and most profession
al team I’ve come across outside of serving in our nation’s military.
These guys were so helpful today with getting a laptop for my so. They are very knowledgea
ble and really nice.
The Cowboys have been taking excellent care of this city girl for years now! Smarts, service and smiles…n
o other choice for me!
This is a great place to get your computer worked on. I feel like I know a lot about computers when it comes to basic operation but sometimes things just stop working. The staff is so nice even when I didn’t know how to tell them what was wrong with my computer. They always call and let you know progress while they are working on it. Several people in my family use this place as well.
We have been using the “Cowboys” for years now. They are always right there for us whether its a “crisis” or just a printer off line. You guys are awesome!!! Thank You, Fun Services Dayton, Ohio
I am not computer smart. I don’t have to be. When I have a problem with mine I just call Digital Cowboy Computers. We have two offices,one in Vandalia and one In Middletown. That they go all the way to Middletown says a lot. Very prompt! Large, knowledgeable staff. I recommend them to my friends and associates.
My organization has used Digital Cowboy’s services for many years. They provide superior IT solutions and their customer service and pricing is second to none. If you are looking for an IT vendor Digital Cowboy Computers is the place you should call.